Best Ideas 2019 features all the nominated entries submitted under ‘Submit your Idea’ category. All the entries consist of innovative solutions or propositions for an enterprise that champions the Sustainable Development Goals. They can be on the conceptual, planning, or start-up stage.
Food Couriers’ Rights Protection (FCRP)
Explain your idea in details:
With the expansion of e-commerce, the growth in delivery services has been tremendous. In 2018, there were 355 million mobile users who ordered meals from their phones, which is a quarter of the total population of China. Though food delivery services contribute to the economy and leads to more convenience in consumers lives, the standard employment with these types of services neglects the basic rights and interests of the food couriers. On average, a single courier delivers food to 40 customers a day by covering an area of 550 square kilometers and at a speed of riding 2.2 kilometers in 10 minutes, regardless of the weather and traffic conditions. Given these efforts, their monthly salaries are only 6,000 to 8,000 RMB (approximately $866 to $1155 USD). In addition, the food delivery companies, such as Meituan and Ele.me, charge a fee from the couriers wages if they are more than five minutes late to the customers locations or if they elicit a negative review online. Due to these penalties, many food couriers are involved in bike accidence on their way to deliver promptly since the main mode of transportation is an electric bike that contains an accessory basket to hold the delivery package. Based on the data provided by the Nanjing Traffic Administrative Bureau, there were three deaths and more than 2,400 injuries in traffic accidents involving delivery drivers in the first half of 2017 in east Nanjing, which is still an underestimation. Clearly, the food couriers are suffering from unfair and harsh working environments, which leads me to my proposal of the Food Couriers Rights Protection (FCRP) project to ultimately provide a better working environment and therefore sustain the economic growth in the food delivery industry in China.
Expected impact of your idea on sustainable development
If the proposed project achieves its goals, it will solve multiple problems concerning the Sustainable Development Goals 8 (SDG 8): Decent Work and Economic Growth. First, it will provide a better working environment for food couriers in China, and may even set an example for the rest of the world. Second, it will boost economic growth by improving the efficiency of food delivery. Last, but not least, it will reduce the consumption of disposable tableware, which will reduce the amount of plastic waste and pollution.
Plans for implementation and sustainability
The FCRP project involves four provisions to ensure a more decent working environment for food couriers. Firstly, I will set home bases for couriers near areas with the most food orders for them to recharge and recuperate. Food delivery is a very intense job which requires high stamina, especially during extreme wealthier conditions. We will provide necessary supplements including water, batteries (to ensure that the electric bikes are charged), restrooms (since food couriers are always on the go), tables and seats for food couriers to rest and have proper meals (since the couriers are discouraged from taking breaks along the way). Secondly, I will set up thermal storage systems powered by technology and solar energy, called ThermoBoxes, to maintain the temperature of the food and beverages to be delivered. The benefits of the Thermoboxes are: 1) temperature regulation and functionality of the cells ensure foods and beverages will be at the right temperature, which will reduce the likelihood of unreasonable complaints about the temperature of the food; 2) the unique codes given to the couriers and customers will ensure that nobody else will mistakenly or intentionally take others orders; 3) the code and message notifications that tell parties that the orders are ready actually increases the efficiency of the food delivery process. Thirdly, I would like to reform the policy of food delivery services by setting a reward system to waive 3%~5% of the total order price for customers who do not require any tableware in their delivery. Lastly, another solution is to gather feedback on employment practices from food couriers, write articles and publish them on social media blogs to make the public aware of some of the human rights issues in food delivery industry, including the working environment, gender inequality, security with employment, etc.
My name is Chenyu Wang, a Chinese international studying at Tulane University, New Orleans, Louisiana. As a student who cares about the living world of people around me, I have a great passion for business and hope to use my financial knowledge to help those in need one day. I am a great observer in the injustice around me, and I always do my best to figure out ways to ameliorate it. FCRP is just one of these examples. If you like my idea, please vote for me and leave a comment below. Thank you very much.