Best Ideas 2020 features all the nominated entries submitted under ‘Submit your Idea’ category. All the entries consist of innovative solutions or propositions for an enterprise that champions the Sustainable Development Goals. They can be on the conceptual, planning, or start-up stage.
SAMVAD SAATHI:Innovative application to reduce the communication gap between the citizen & auth
Explain your idea in details:
Our idea is to create a platform where the common people can directly file their complaints to the concerned authority without physically going to the office or waiting for the call to be picked up by the authority services. We aim to build an application for the citizens through which a person can directly message their problem to the concerned authority without bothering anyone and following the lockdown rules. For instance, if i have a query related to Food and Public Distribution Scheme then i will choose the option of FOOD AND PDS, and my query will be sent to food dept and if my query is not related to any department then we can select miscellaneous. Similarly like FOOD AND PDS we have, other fields like LAW AND ORDER, HEALTH RELIF. In HEALTH RELIEF, we have both, covid and non-covid categories for better response. Also if no action is taken within 5 days of complain, the user can then file to higher authority along with the reference number assigned on filing complaint. All of this comes under the public grievance section. Apart from this we have a section for daily updates providing the latest information about governmental decisions. While the Chatbot section will clarify the general queries and doubts using AI and DL. In case, chatbot fails to answer any query, it will provide a link using which user can ask the same to the concerning department.
Expected impact of your idea on sustainable development
Our application can be used in any condition. But it is mostly effective in this current scenario when mutual gathering and contact is to be minimised. Our application can efficiently help and fulfill the complaints and demands of the citizens while managing the law and order at the same time.
Plans for implementation and sustainability
Our idea is pretty simple to be implemented. Like other applications this will also be done in various stages. After sufficient funds and capital are arranged, the development will start. After completion it will be launched as beta version for error trials.With few enhancements if required it will be then officially released. Advertisement from partners and associate companies will be circulated over various platforms including social media.The more it spreads, the better it reaches the mass, the better it reaches,the better it works, the efficient our system gets and the better our system the sooner we defeat this pandemic. Our idea will help for decent work and economic growth along with sustainable cities and communities.
We Priyanshu Haldar and Ankan Bose are 17 years old respectively. We are from india and have noticed that during this pandemic period the laws and decisions taken by the government are not efficiently applied on the ground level, hence we have designed an application that would ease the process of communication of different levels of government and help in the proper implementation of rules and regulations and help fight this pandemic together.